Business challenges a results management office should address

1. What is a dynamic RMO environment?

• Regular scope changes and scope creep
• Regular changes in leadership and sponsors
• Changes in RMO internal structures
• Need to provide services to various levels in a organization
• Misalignments between objectives of various stakeholders

2. Typical roles of the RMO

• Support business with identifying pain points and defining objectives
• Support business with creating improvement initiatives and implementation thereof
• Report and monitor on business status in specific areas
• Provide executive support
• Upskill the business employees

3. Typical success criteria

• Number of upskilled client team members
• Number of developed and quantified initiatives
• Progress on initiative implementation
• Sustainable RMO after employees roll off
• General client satisfaction
• Operational integrated dashboard